Support

How can we help?

Setup guides for every app, how billing works, and how to manage or close your account. Still stuck? Write to us.

A marble bust of Hermes, made with Tastepix
Made with Tastepix.

Billing and account

Money, limits and your data.

The short version of each. The full details are in the terms and the privacy policy.

Billing and top-ups

You pay per image from a prepaid balance, with no subscription. Add funds on tastepix.com; your first top-up starts at €5 ($10 in US dollars), and your balance never expires. Euro prices include VAT.

Every price is on the pricing page, with answers about receipts, currencies and sizes.

Refunds for failed images

If an image fails, its price goes straight back to your balance, with nothing to request. When you close your account, the paid balance you haven’t used is refunded to your card, minus the card processing fee.

For anything else about a payment, write to hola@tastepix.com.

Daily spending limit

AI apps make images on your behalf. In Settings you can set how much they may spend in a day; once the day’s images reach it, new ones are declined until the next day (UTC). Clear the field to remove the limit.

Disconnect apps or delete your account

In Settings, Connected apps lists every app with access; Disconnect revokes it. Delete account removes your account, images, prompts and activity and disconnects every app. Billing records are kept as tax law requires.

How your data is handled: privacy policy.

FAQ

Questions, answered.

Something else? Write to hola@tastepix.com.

Make sure you finished signing in: the app opens a Tastepix page where you sign in and click Allow. Then start a new chat and name Tastepix in your message. In Claude, also check it’s switched on under Connectors in the chat’s + menu.

No. The price is taken when the image starts and goes straight back to your balance if anything fails. You don’t need to ask for it.

Sign in on tastepix.com and click Add funds. Your first top-up starts at €5 ($10 in US dollars). Payments go through Stripe, always on tastepix.com, never inside ChatGPT or another app.

Yes. Set a daily spending limit in Settings. Once the day’s images reach it, new ones are declined until the next day (UTC).

In the chat where you made them, and in Images on tastepix.com, your private gallery with everything you made from every app.

Open Settings on tastepix.com and click Disconnect next to the app. If you removed Tastepix inside the app, disconnect it here too: apps don’t tell us, and this is what revokes their access.

Open Settings and choose Delete account. Your account, images, prompts and activity are deleted and every app is disconnected. The paid balance you haven’t used goes back to your card, minus the card processing fee; free credit isn’t refunded.

Write to hola@tastepix.com with what you tried and what you saw. A screenshot helps.

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